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Jada Management Systems,LLC

Web site: http://www.jadaman.com/index.htm
Company Information:
Clients have 24x7 direct phone and email access to the JMS employees who performed the implementation and training of SCP (in addition to our standard support staff). JMS does NOT outsource its support. In addition to the 24x7 availability of our support staff, as Mr. Muller mentions above (he resides in South Africa), the SCP product includes many behind-the-scenes features that help avoid the need for support and shield users from the technical aspects of the product. Communication problems with external systems can be automatically emailed to the appropriate people so that any issues are identified and resolved quickly.
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